On-Line Live PM Training
13/09/2010 : All States
THE FIRST CLASS RECEPTIONIST
The receptionist is the most important person in your organisation. They are the first person that your clients and customers come in contact with. Discover what it takes to be a First Class Receptionist

On-Line Live Virtual PPMsystem Training
21/09/2010 : All States
KEY PERFORMANCE INDICATOR REPORTS
MEMBERS & PPMSYSTEM USERS ONLY. In this session we will explore the correct application of the PPMsystem.

On-Line Live Principal & Dept. Manager Training
28/09/2010 : All States
HOW TO BOOST OFFICE MORALE
This session is designed to challenge you in the way you manage your team and will guide you through how to improve your internal culture and create productive and profitable property management teams.

On-Line Live Virtual PPMsystem Training
5/10/2010 : All States
REFRESHER & NEW STAFF INDUCTION
MEMBERS & PPMSYSTEM USERS ONLY. In this session we will explore the correct application of the PPMsystem.

On-Line Live PM Training
12/10/2010 : All States
WHAT YOU NEED TO KNOW BEFORE BUILDING THE RENT ROLL
PART 1 - Discover if you are really ready to market your property management department and build your rent roll.

On-Line Live PM Training
19/10/2010 : All States
HOW TO BE THE MASTER OF YOUR TIME
Where does the time go? In this session we will reveal our top time management tips and how to overcome procrastination.

On-Line Live Virtual PPMsystem Training
27/10/2010 : All States
MARKETING MODULE
MEMBERS & PPMSYSTEM USERS ONLY. Target your marketing - In this session we will revise and guide you though how to utilise the PPMsystem Marketing Module and Checklists.

On-Line Live Virtual PPMsystem Training
2/11/2010 : All States
REFRESHER & NEW STAFF INDUCTION
MEMBERS & PPMSYSTEM USERS ONLY. In this session we will explore the correct application of the PPMsystem.

On-Line Live PM Training
9/11/2010 : All States
DEALING WITH DIFFICULT CLIENTS
In this session we will focus on simple concepts on how to work towards win/win situations and create long-term, happy clients.

On-Line Live Principal & Dept. Manager Training
16/11/2010 : All States
STRUCTURING YOUR DEPARTMENT
Discover how to structure your department for growth, understanding the different roles within the department and forward-thinking commission tips ideas to improve your profits and bottom-line.

On-Line Live Virtual PPMsystem Training
17/11/2010 : All States
PPMSYSTEM INCOME AND BOTTOM-LINE
MEMBERS & PPMSYSTEM USERS ONLY.
In this session we will explore how to correctly complete and record the information on the Income and Bottom-Line reports.

On-Line Live PM Training
23/11/2010 : All States
MARKETING TIPS, IDEAS AND STRATEGIES
Part 2 - Discover and tap into the secret success principles that allowed Debbie Palmer to double a rent roll within 2 years. It is simpler than you think to build your rent roll once you know how.

On-Line Live Virtual PPMsystem Training
8/12/2010 : All States
REFRESHER & NEW STAFF INDUCTION
MEMBERS & PPMSYSTEM USERS ONLY. In this session we will explore the correct application of the PPMsystem.

On-Line Live PM Training
14/12/2010 : All States
SMART ROUTINE INSPECTION TIPS
What every property management team member needs to know about routine inspections.

On-Line Live Virtual PPMsystem Training
18/01/2011 : All States
REFRESHER & NEW STAFF INDUCTION
MEMBERS & PPMSYSTEM USERS ONLY. In this session we will explore the correct application of the PPMsystem.

On-Line Live PM Training
25/01/2011 : All States
PREPARING FOR A LISTING PRESENTATION
Part 3 - Discover and tap into the secret success principles that allowed Debbie Palmer to double a rent roll within 2 years. It is simpler than you think to build your rent roll once you know how.

On-Line Live Virtual PPMsystem Training
8/02/2011 : All States
REFRESHER & NEW STAFF INDUCTION
MEMBERS & PPMSYSTEM USERS ONLY. In this session we will explore the correct application of the PPMsystem.

On-Line Live Principal & Dept. Manager Training
9/02/2011 : All States
THE INVISIBLE BUSINESS OWNER
Discover how to feel in control of your property management department and become the invisible business owner

On-Line Live PM Training
15/02/2011 : All States
HOW TO DOUBLE YOUR PROFITS
Creating high performance property management teams... Work smarter not harder... Discover how to be more profitable and how to establish a fee structure that gives your clients choice, which can dramatically increase the asset value of your rent roll.

On-Line Live PM Training
22/02/2011 : All States
SAFETY TIPS FOR PROPERTY MANAGERS
A don't miss session outlining simple precautions in how to keep your team safe in times of crisis and difficult situations.

On-Line Live Virtual PPMsystem Training
23/02/2011 : All States
MARKETING MODULE
MEMBERS & PPMSYSTEM USERS ONLY. Target your marketing - In this session we will revise and guide you though how to utilise the PPMsystem Marketing Module and Checklists.

On-Line Live Virtual PPMsystem Training
8/03/2011 : All States
REFRESHER & NEW STAFF INDUCTION
MEMBERS & PPMSYSTEM USERS ONLY. In this session we will explore the correct application of the PPMsystem.

On-Line Live Virtual PPMsystem Training
22/03/2011 : All States
KEY PERFORMANCE INDICATOR REPORTS
MEMBERS & PPMSYSTEM USERS ONLY. In this session we will explore the correct application of the PPMsystem.

On-Line Live Virtual PPMsystem Training
5/04/2011 : All States
REFRESHER & NEW STAFF INDUCTION
MEMBERS & PPMSYSTEM USERS ONLY. In this session we will explore the correct application of the PPMsystem.

On-Line Live PM Training
12/04/2011 : All States
WHAT TO SAY IN A LISTING PRESENTATION
Part 4 - This session will focus on that art of developing relationships, the questions you need to ask and how to manage a new management enquiry

On-Line Live Virtual PPMsystem Training
19/04/2011 : All States
HUMAN RESOURCE MANAGEMENT MODULE
MEMBERS & PPMSYSTEM USERS ONLY. In this session we will explore how to implement the checklists and forms within the HRM Module.

On-Line Live Virtual PPMsystem Training
10/05/2011 : All States
REFRESHER & NEW STAFF INDUCTION
MEMBERS & PPMSYSTEM USERS ONLY. In this session we will explore the correct application of the PPMsystem.

On-Line Live PM Training
17/05/2011 : All States
MARKETING TIPS, IDEAS AND STRATEGIES
Part 2 - Discover and tap into the secret success principles that allowed Debbie Palmer to double a rent roll within 2 years. It is simpler than you think to build your rent roll once you know how.

On-Line Live PM Training
24/05/2011 : All States
ADVERTISING AND RENTING PROPERTIES
How to advertise less, attract more tenants, achieve higher rents and communicate effectively with the landlord while the property is vacant.

On-Line Live Principal & Dept. Manager Training
25/05/2011 : All States
PROFITS, PERFORMANCE AND YOUR PEOPLE
Are you operating a profitable and productive team? In this session we will share the key areas to track and monitor to ensure that you are moving forward.

On-Line Live Virtual PPMsystem Training
2/06/2011 : All States
REFRESHER & NEW STAFF INDUCTION
MEMBERS & PPMSYSTEM USERS ONLY. In this session we will explore the correct application of the PPMsystem.

On-Line Live PM Training
9/06/2011 : All States
END OF TENANCY
In this session we will share how to effectively manage end of tenancy issues and overcome the many challenges that can arise

On-Line Live Virtual PPMsystem Training
5/07/2011 : All States
REFRESHER & NEW STAFF INDUCTION
MEMBERS & PPMSYSTEM USERS ONLY. In this session we will explore the correct application of the PPMsystem.

On-Line Live PM Training
12/07/2011 : All States
WHAT TO SAY IN A LISTING PRESENTATION
Part 4 - This session will focus on that art of developing relationships, the questions you need to ask and how to manage a new management enquiry

On-Line Live Virtual PPMsystem Training
19/07/2011 : All States
KEY PERFORMANCE INDICATOR REPORTS
MEMBERS & PPMSYSTEM USERS ONLY. In this session we will explore the correct application of the PPMsystem.

On-Line Live Principal & Dept. Manager Training
20/07/2011 : All States
HOW TO BOOST OFFICE MORALE
This session is designed to challenge you in the way you manage your team and will guide you through how to improve your internal culture and create productive and profitable property management teams.

On-Line Live PM Training
26/07/2011 : All States
HOW TO SECURE THE BEST POSSIBLE TENANT
Smart interviewing techniques, time saving tips for processing the tenant application and getting prepared for the tenant sign up

On-Line Live Virtual PPMsystem Training
2/08/2011 : All States
REFRESHER & NEW STAFF INDUCTION
MEMBERS & PPMSYSTEM USERS ONLY. In this session we will explore the correct application of the PPMsystem.

On-Line Live Principal & Dept. Manager Training
9/08/2011 : All States
STRUCTURING YOUR DEPARTMENT
Discover how to structure your department for growth, understanding the different roles within the department and forward-thinking commission tips ideas to improve your profits and bottom-line.

On-Line Live Virtual PPMsystem Training
16/08/2011 : All States
MARKETING MODULE
MEMBERS & PPMSYSTEM USERS ONLY. Target your marketing - In this session we will revise and guide you though how to utilise the PPMsystem Marketing Module and Checklists.

On-Line Live PM Training
23/08/2011 : All States
THE ABC'S OF LISTING PRESENTATIONS
Part 5 - The key to winning the business is to have a focus on Always Be Closing (the ABC's). Discover how to stand out in a listing presentation and close the deal.

On-Line Live Virtual PPMsystem Training
6/09/2011 : All States
REFRESHER & NEW STAFF INDUCTION
MEMBERS & PPMSYSTEM USERS ONLY. In this session we will explore the correct application of the PPMsystem.

On-Line Live PM Training
13/09/2011 : All States
GETTING THE TENANT SIGN UP PROCESS RIGHT
Avoid the common pitfalls when completing documentation that can lead to potential risk and legal claims against your office.

On-Line Live Virtual PPMsystem Training
20/09/2011 : All States
SETTING YOUR PERFECT DAY
MEMBERS & PPMSYSTEM USERS ONLY. This session is delivered direct to you via our on-line training portal in the comfort of your own ofice.

On-Line Live Principal & Dept. Manager Training
27/09/2011 : All States
THE INVISIBLE BUSINESS OWNER
Discover how to feel in control of your property management department and become the invisible business owner

On-Line Live Virtual PPMsystem Training
4/10/2011 : All States
REFRESHER & NEW STAFF INDUCTION
MEMBERS & PPMSYSTEM USERS ONLY. In this session we will explore the correct application of the PPMsystem.

On-Line Live PM Training
11/10/2011 : All States
HOW TO REDUCE YOUR RISK OF A LAW SUIT
Understand the concept of risk management and the legal risks when dealing with tenants and landlords during your day-to-day tasks.

On-Line Live Virtual PPMsystem Training
18/10/2011 : All States
HUMAN RESOURCE MANAGEMENT MODULE
MEMBERS & PPMSYSTEM USERS ONLY. In this session we will explore how to implement the checklists and forms within the HRM Module.

On-Line Live PM Training
25/10/2011 : All States
DELIVERING A 5 STAR SERVICE
Property Management is all about people! Take your client service to a whole new level. Implement a few small changes and you will have your clients and customers raving about your 5 star service!

On-Line Live Virtual PPMsystem Training
8/11/2011 : All States
REFRESHER & NEW STAFF INDUCTION
MEMBERS & PPMSYSTEM USERS ONLY. In this session we will explore the correct application of the PPMsystem.

On-Line Live PM Training
15/11/2011 : All States
HOW TO BECOME A WIZ PM NEGOTIATOR
Discover effective and simple tips to enable you to negotiate tricky maintenance issues, rent increases, breaking of agreements and tenancy renewals to get the results you want.

On-Line Live Virtual PPMsystem Training
22/11/2011 : All States
PPMSYSTEM INCOME AND BOTTOM-LINE
MEMBERS & PPMSYSTEM USERS ONLY. In this session we will explore how to correctly complete and record the information on the Income and Bottom-Line reports.

On-Line Live Principal & Dept. Manager Training
29/11/2011 : All States
PROFITS, PERFORMANCE AND YOUR PEOPLE
Are you operating a profitable and productive team? In this session we will share the key areas to track and monitor to ensure that you are moving forward.

On-Line Live Virtual PPMsystem Training
6/12/2011 : All States
REFRESHER & NEW STAFF INDUCTION
MEMBERS & PPMSYSTEM USER ONLY. In this session we will explore the correct application of the PPMsystem.

On-Line Live PM Training
13/12/2011 : All States
HOW TO BE THE MASTER OF YOUR TIME
Where does the time go? In this session we will reveal our top time management tips and how to overcome procrastination.