On-Line Live PM Training13/09/2010 : All StatesTHE FIRST CLASS RECEPTIONISTThe receptionist is the most important person in your organisation. They are the first person that your clients and customers come in contact with. Discover what it takes to be a First Class Receptionist
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On-Line Live Virtual PPMsystem Training 21/09/2010 : All StatesKEY PERFORMANCE INDICATOR REPORTSMEMBERS & PPMSYSTEM USERS ONLY. In this session we will explore the correct application of the PPMsystem.
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On-Line Live Principal & Dept. Manager Training28/09/2010 : All StatesHOW TO BOOST OFFICE MORALE This session is designed to challenge you in the way you manage your team and will guide you through how to improve your internal culture and create productive and profitable property management teams.
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On-Line Live Virtual PPMsystem Training5/10/2010 : All StatesREFRESHER & NEW STAFF INDUCTIONMEMBERS & PPMSYSTEM USERS ONLY. In this session we will explore the correct application of the PPMsystem.
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FREE Principal Seminar6/10/2010 : Gold CoastDebbie Palmer will be sharing the secrets of creating a system dependent office rather than a people dependent office. Learn how to take control & increase profitability & productivity within your property management department.
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On-Line Live PM Training12/10/2010 : All StatesWHAT YOU NEED TO KNOW BEFORE BUILDING THE RENT ROLLPART 1 - Discover if you are really ready to market your property management department and build your rent roll.
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On-Line Live PM Training19/10/2010 : All StatesHOW TO BE THE MASTER OF YOUR TIMEWhere does the time go? In this session we will reveal our top time management tips and how to overcome procrastination.
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On-Line Live Virtual PPMsystem Training 27/10/2010 : All StatesMARKETING MODULEMEMBERS & PPMSYSTEM USERS ONLY. Target your marketing - In this session we will revise and guide you though how to utilise the PPMsystem Marketing Module and Checklists.
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On-Line Live Virtual PPMsystem Training2/11/2010 : All StatesREFRESHER & NEW STAFF INDUCTIONMEMBERS & PPMSYSTEM USERS ONLY. In this session we will explore the correct application of the PPMsystem.
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On-Line Live PM Training9/11/2010 : All StatesDEALING WITH DIFFICULT CLIENTSIn this session we will focus on simple concepts on how to work towards win/win situations and create long-term, happy clients.
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On-Line Live Principal & Dept. Manager Training16/11/2010 : All StatesSTRUCTURING YOUR DEPARTMENTDiscover how to structure your department for growth, understanding the different roles within the department and forward-thinking commission tips ideas to improve your profits and bottom-line.
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On-Line Live Virtual PPMsystem Training 17/11/2010 : All StatesPPMSYSTEM INCOME AND BOTTOM-LINEMEMBERS & PPMSYSTEM USERS ONLY. In this session we will explore how to correctly complete and record the information on the Income and Bottom-Line reports.
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On-Line Live PM Training23/11/2010 : All StatesMARKETING TIPS, IDEAS AND STRATEGIESPart 2 - Discover and tap into the secret success principles that allowed Debbie Palmer to double a rent roll within 2 years. It is simpler than you think to build your rent roll once you know how.
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FREE Principal Seminar7/12/2010 : BrisbaneDebbie Palmer will be sharing the secrets of creating a system dependent office rather than a people dependent office. Learn how to take control & increase profitability & productivity within your property management department.
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On-Line Live Virtual PPMsystem Training8/12/2010 : All StatesREFRESHER & NEW STAFF INDUCTIONMEMBERS & PPMSYSTEM USERS ONLY. In this session we will explore the correct application of the PPMsystem.
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On-Line Live PM Training14/12/2010 : All StatesSMART ROUTINE INSPECTION TIPSWhat every property management team member needs to know about routine inspections.
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On-Line Live Virtual PPMsystem Training18/01/2011 : All StatesREFRESHER & NEW STAFF INDUCTIONMEMBERS & PPMSYSTEM USERS ONLY. In this session we will explore the correct application of the PPMsystem.
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On-Line Live PM Training25/01/2011 : All StatesPREPARING FOR A LISTING PRESENTATIONPart 3 - Discover and tap into the secret success principles that allowed Debbie Palmer to double a rent roll within 2 years. It is simpler than you think to build your rent roll once you know how.
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On-Line Live Virtual PPMsystem Training8/02/2011 : All StatesREFRESHER & NEW STAFF INDUCTIONMEMBERS & PPMSYSTEM USERS ONLY. In this session we will explore the correct application of the PPMsystem.
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On-Line Live Principal & Dept. Manager Training9/02/2011 : All StatesTHE INVISIBLE BUSINESS OWNERDiscover how to feel in control of your property management department and become the invisible business owner
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On-Line Live PM Training15/02/2011 : All StatesHOW TO DOUBLE YOUR PROFITSCreating high performance property management teams... Work smarter not harder... Discover how to be more profitable and how to establish a fee structure that gives your clients choice, which can dramatically increase the asset value of your rent roll.
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On-Line Live PM Training22/02/2011 : All StatesSAFETY TIPS FOR PROPERTY MANAGERSA don't miss session outlining simple precautions in how to keep your team safe in times of crisis and difficult situations.
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On-Line Live Virtual PPMsystem Training 23/02/2011 : All StatesMARKETING MODULEMEMBERS & PPMSYSTEM USERS ONLY. Target your marketing - In this session we will revise and guide you though how to utilise the PPMsystem Marketing Module and Checklists.
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On-Line Live Virtual PPMsystem Training8/03/2011 : All StatesREFRESHER & NEW STAFF INDUCTIONMEMBERS & PPMSYSTEM USERS ONLY. In this session we will explore the correct application of the PPMsystem.
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On-Line Live Virtual PPMsystem Training 22/03/2011 : All StatesKEY PERFORMANCE INDICATOR REPORTSMEMBERS & PPMSYSTEM USERS ONLY. In this session we will explore the correct application of the PPMsystem.
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On-Line Live Virtual PPMsystem Training5/04/2011 : All StatesREFRESHER & NEW STAFF INDUCTIONMEMBERS & PPMSYSTEM USERS ONLY. In this session we will explore the correct application of the PPMsystem.
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On-Line Live PM Training12/04/2011 : All StatesWHAT TO SAY IN A LISTING PRESENTATIONPart 4 - This session will focus on that art of developing relationships, the questions you need to ask and how to manage a new management enquiry
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On-Line Live Virtual PPMsystem Training 19/04/2011 : All StatesHUMAN RESOURCE MANAGEMENT MODULEMEMBERS & PPMSYSTEM USERS ONLY. In this session we will explore how to implement the checklists and forms within the HRM Module.
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On-Line Live Virtual PPMsystem Training10/05/2011 : All StatesREFRESHER & NEW STAFF INDUCTIONMEMBERS & PPMSYSTEM USERS ONLY. In this session we will explore the correct application of the PPMsystem.
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On-Line Live PM Training17/05/2011 : All StatesMARKETING TIPS, IDEAS AND STRATEGIESPart 2 - Discover and tap into the secret success principles that allowed Debbie Palmer to double a rent roll within 2 years. It is simpler than you think to build your rent roll once you know how.
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On-Line Live PM Training24/05/2011 : All StatesADVERTISING AND RENTING PROPERTIESHow to advertise less, attract more tenants, achieve higher rents and communicate effectively with the landlord while the property is vacant.
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On-Line Live Principal & Dept. Manager Training25/05/2011 : All StatesPROFITS, PERFORMANCE AND YOUR PEOPLEAre you operating a profitable and productive team? In this session we will share the key areas to track and monitor to ensure that you are moving forward.
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On-Line Live Virtual PPMsystem Training2/06/2011 : All StatesREFRESHER & NEW STAFF INDUCTIONMEMBERS & PPMSYSTEM USERS ONLY. In this session we will explore the correct application of the PPMsystem.
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On-Line Live PM Training9/06/2011 : All StatesEND OF TENANCYIn this session we will share how to effectively manage end of tenancy issues and overcome the many challenges that can arise
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2011 TCE National Property Management Conference19/06/2011 to 6/20/2011 : Gold CoastTHINKING OUTSIDE THE BOX - New Ideas, Concepts and Strategies! To achieve different results… You must do something different 2 DAY EVENT
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On-Line Live Virtual PPMsystem Training5/07/2011 : All StatesREFRESHER & NEW STAFF INDUCTIONMEMBERS & PPMSYSTEM USERS ONLY. In this session we will explore the correct application of the PPMsystem.
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On-Line Live PM Training12/07/2011 : All StatesWHAT TO SAY IN A LISTING PRESENTATIONPart 4 - This session will focus on that art of developing relationships, the questions you need to ask and how to manage a new management enquiry
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On-Line Live Virtual PPMsystem Training 19/07/2011 : All StatesKEY PERFORMANCE INDICATOR REPORTSMEMBERS & PPMSYSTEM USERS ONLY. In this session we will explore the correct application of the PPMsystem.
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On-Line Live Principal & Dept. Manager Training20/07/2011 : All StatesHOW TO BOOST OFFICE MORALE This session is designed to challenge you in the way you manage your team and will guide you through how to improve your internal culture and create productive and profitable property management teams.
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On-Line Live PM Training26/07/2011 : All StatesHOW TO SECURE THE BEST POSSIBLE TENANTSmart interviewing techniques, time saving tips for processing the tenant application and getting prepared for the tenant sign up
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On-Line Live Virtual PPMsystem Training2/08/2011 : All StatesREFRESHER & NEW STAFF INDUCTIONMEMBERS & PPMSYSTEM USERS ONLY. In this session we will explore the correct application of the PPMsystem.
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On-Line Live Principal & Dept. Manager Training9/08/2011 : All StatesSTRUCTURING YOUR DEPARTMENTDiscover how to structure your department for growth, understanding the different roles within the department and forward-thinking commission tips ideas to improve your profits and bottom-line.
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On-Line Live Virtual PPMsystem Training 16/08/2011 : All StatesMARKETING MODULEMEMBERS & PPMSYSTEM USERS ONLY. Target your marketing - In this session we will revise and guide you though how to utilise the PPMsystem Marketing Module and Checklists.
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On-Line Live PM Training23/08/2011 : All StatesTHE ABC'S OF LISTING PRESENTATIONSPart 5 - The key to winning the business is to have a focus on Always Be Closing (the ABC's). Discover how to stand out in a listing presentation and close the deal.
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On-Line Live Virtual PPMsystem Training6/09/2011 : All StatesREFRESHER & NEW STAFF INDUCTIONMEMBERS & PPMSYSTEM USERS ONLY. In this session we will explore the correct application of the PPMsystem.
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On-Line Live PM Training13/09/2011 : All StatesGETTING THE TENANT SIGN UP PROCESS RIGHTAvoid the common pitfalls when completing documentation that can lead to potential risk and legal claims against your office.
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On-Line Live Virtual PPMsystem Training 20/09/2011 : All StatesSETTING YOUR PERFECT DAYMEMBERS & PPMSYSTEM USERS ONLY. This session is delivered direct to you via our on-line training portal in the comfort of your own ofice.
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On-Line Live Principal & Dept. Manager Training27/09/2011 : All StatesTHE INVISIBLE BUSINESS OWNERDiscover how to feel in control of your property management department and become the invisible business owner
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On-Line Live Virtual PPMsystem Training4/10/2011 : All StatesREFRESHER & NEW STAFF INDUCTIONMEMBERS & PPMSYSTEM USERS ONLY. In this session we will explore the correct application of the PPMsystem.
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On-Line Live PM Training11/10/2011 : All StatesHOW TO REDUCE YOUR RISK OF A LAW SUITUnderstand the concept of risk management and the legal risks when dealing with tenants and landlords during your day-to-day tasks.
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On-Line Live Virtual PPMsystem Training 18/10/2011 : All StatesHUMAN RESOURCE MANAGEMENT MODULEMEMBERS & PPMSYSTEM USERS ONLY. In this session we will explore how to implement the checklists and forms within the HRM Module.
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On-Line Live PM Training25/10/2011 : All StatesDELIVERING A 5 STAR SERVICEProperty Management is all about people! Take your client service to a whole new level. Implement a few small changes and you will have your clients and customers raving about your 5 star service!
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On-Line Live Virtual PPMsystem Training8/11/2011 : All StatesREFRESHER & NEW STAFF INDUCTIONMEMBERS & PPMSYSTEM USERS ONLY. In this session we will explore the correct application of the PPMsystem.
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On-Line Live PM Training15/11/2011 : All StatesHOW TO BECOME A WIZ PM NEGOTIATORDiscover effective and simple tips to enable you to negotiate tricky maintenance issues, rent increases, breaking of agreements and tenancy renewals to get the results you want.
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On-Line Live Virtual PPMsystem Training 22/11/2011 : All StatesPPMSYSTEM INCOME AND BOTTOM-LINEMEMBERS & PPMSYSTEM USERS ONLY. In this session we will explore how to correctly complete and record the information on the Income and Bottom-Line reports.
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On-Line Live Principal & Dept. Manager Training29/11/2011 : All StatesPROFITS, PERFORMANCE AND YOUR PEOPLEAre you operating a profitable and productive team? In this session we will share the key areas to track and monitor to ensure that you are moving forward.
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On-Line Live Virtual PPMsystem Training6/12/2011 : All StatesREFRESHER & NEW STAFF INDUCTIONMEMBERS & PPMSYSTEM USER ONLY. In this session we will explore the correct application of the PPMsystem.
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On-Line Live PM Training13/12/2011 : All StatesHOW TO BE THE MASTER OF YOUR TIMEWhere does the time go? In this session we will reveal our top time management tips and how to overcome procrastination.
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